Your Data, Explained In Plain English
Open your bat777 account and you hand us a small set of details — this page shows what happens to each one. You will see what we collect...
The Rules Behind Your Account Records
bat777 handles personal data under the rules that apply where you live, and our practices follow each supported region. Where local law permits, account records sit on servers inside Pakistan and transfers outside the country stay minimal. We collect what an account needs: your name, contact details, date of birth, and the reference your JazzCash, Easypaisa, SadaPay or Raast transaction generates. We
do not sell personal data or hand it to advertisers. Retention follows a fixed schedule — transaction records stay for the period our regulator sets, while marketing preferences drop the moment you withdraw them. Some regions grant extra rights, such as a copy of your file or a correction request, which our privacy desk handles inside a stated window.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Where To Raise A Privacy Request
Privacy requests rarely wait for office hours, so we keep three routes open. Mail the privacy desk, open live chat from your signed-in dashboard, or leave a message in your account centre. Give us your registered number so we can match the request to your file.
Privacy desk email
Write to the privacy desk any time and your request is logged against the account. Include your registered number and the detail you want changed, and we answer the address on file.
Live chat window
Open chat from your signed-in dashboard and a colleague picks it up directly. Chat suits quick checks, such as confirming which contact details we hold or asking how a cookie setting affects your session.
Account message centre
Leave a written message inside your account centre and the thread stays attached to your file. It suits longer requests, such as asking for a copy of held data.
How We Keep Privacy Work Accountable
Accountable privacy work needs an owner. Our data practices sit with a named privacy lead, and every change to this page passes an internal check before it goes...
Named privacy lead
One colleague owns the data practices behind your account and signs off every change to this page. Ask support who...
Written retention schedule
Transaction records, chat transcripts and verification files each follow a set retention period. When that period ends the file is...
Encrypted account records
Your details travel over encrypted connections and rest in encrypted storage. References from JazzCash, Easypaisa, SadaPay and Raast arrive as...
Two-step account access
Signing in needs more than a password, because we send a one-time code to your registered number or email. That...
Plain-language change log
When this page changes we date the revision and summarise what moved. If a clause about your contact details shifts...
Regional check cycle
Our privacy wording is checked against the rules of each supported region on a rolling cycle. If Pakistan's requirements move...
Consistency Across Our Policy Pages
This page sits alongside our other policy documents, and they are written to agree with one another. Account terms, cookie notices and retention rules share the same definitions...
What You Can See And Change
Everything here exists to make your data choices visible and reversible. The consent centre switches permissions on or off, the checklist spells out what an account...
Consent centre
One panel holds every permission on its own switch: promotional email, SMS updates and personalised lobby suggestions. Switch any of them off and the change applies straight away across your account.
Data checklist
A short list shows which details an account holds — name, contact number, date of birth, region and verification status. Compare it against what you remember handing over at registration.
Retention timeline
A dated view of how long each record type stays. Transaction history runs longest because accounting rules require it, while chat transcripts and marketing preferences clear far sooner.
Cookie controls
Toggles for the small files your browser keeps, grouped by what each one does. Security cookies stay switched on because sign-in depends on them; everything else follows your own preference.
Verification upload
A secure drop for identity documents, encrypted in transit and stored apart from your public account details. Uploads are checked once, then held only for the period retention rules state.
Device activity log
A running list of sign-ins showing time, rough location and device type. If something looks unfamiliar, you can end that session and change your password from the same screen.